Urgent Support - Sales Concierge Freedom Forever - A Chat Service in Freedom Lightspeed Portal 💬 Learn More
Non Urgent Support - Sales Tickets Freedom Forever - A Ticket System in Freedom Lightspeed Portal
Pre-Sale / In The Home: - M-F 6am-7pm PST, SAT 8am-7pm PST
Use chat in bottom left corner in Freedom Forever Lightspeed Portal
Project Review Support - Live Scope of Work Call - A Scope of Work Review Service Via Phone
Learn More M-F 6am-7pm PST, Sat 8am-7pm PST
Use chat in bottom left corner in Freedom Forever Lightspeed Portal
Request "Live SOW Support" + support reason to receive a phone call.
Post-Approved SOW (Non-Urgent) - M-F 6am-7pm PST, Sat 8am-7pm PST
Use chat in bottom left corner in Freedom Forever Lightspeed Portal
or submit a ticket via Lightspeed Tickets Tab
Escalations
Email your manager to escalate.
GFE - Regional Manager - Rick Carns
CALL / TEXT: Ricky Carns: 702-600-4606
EMAIL: rick@greenfusionenergy.com
GFE - Project Assist - Sold Jobs
CALL / TEXT: Ricky Carns: 702-622-8354
EMAIL: ricky.energyadvisor@gmail.com
Sold Jobs Project Assistant - Freedom Assist - A Monitoring Service
GFE - Sales Team Freedom Assistant:
CALL / TEXT: Ricky Carns: 702-622-8354
EMAIL: ricky.energyadvisor@gmail.com
Escalations
Email your manager to escalate.
Mosaic Support / Verification Call
855-558-6006
Cash and Loan Sales
Aurora Support
Support@aurorasolar.com, Call or Text: 877-535-7475
PPA & Lease
Sunrun
Sales Support: 888-840-7180
Verification Call: 844-321-2353
Everbright
support: 877-465-2496
support: support@goveverbright.com
chat: engine.goeverbright.com
welcome call: 833-830-0475